jili257 Privacy Policy

1.1 jili257 ("jili257", "we", "us", "our") is committed to protecting the privacy and personal data of all users of our online gaming platform at jili257.org ("Platform"). This Privacy Policy explains what personal information we collect from you, why we collect it, how we use and protect it, and what rights you have in relation to your personal data.

1.2 This Privacy Policy has been prepared in compliance with the Republic Act No. 10173 — Data Privacy Act of 2012 (DPA) and its Implementing Rules and Regulations, as administered by the National Privacy Commission (NPC) of the Philippines. It also reflects jili257's obligations under PAGCOR's online gaming regulatory framework with respect to player data and record-keeping.

1.3 By creating a jili257 account and using our Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein. If you do not consent to this Policy, you must not create an account or use jili257.

1.4 We may update this Policy from time to time. The most current version is always available at jili257.org/privacy-policy. The "Last Updated" date at the top of this document reflects the date of the most recent revision.

2.1 For the purposes of the Data Privacy Act of 2012 and this Privacy Policy, jili257 is the personal information controller in respect of all personal data collected through jili257.org.

2.2 jili257 operates its Platform under a PAGCOR licence and maintains its operational base at Makati City, Metro Manila, Philippines.

2.3 jili257 has appointed a Data Protection Officer (DPO) as required under the DPA. The DPO is responsible for overseeing jili257's data protection obligations and can be contacted via the details provided in Section 16 of this Policy.

3.1 jili257 collects the following categories of personal data, depending on your interaction with the Platform:

3.1.1 Identity & Registration Data

• Full legal name (as it appears on your government-issued Philippine ID);
• Date of birth and age verification data;
• Email address and username;
• Philippine mobile number (Globe, Smart, or DITO);
• Residential address;
• Government-issued ID number and document images (UMID, PhilSys, Driver's License, Passport);
• Selfie photographs submitted for KYC verification.

3.1.2 Financial & Transaction Data

• GCash and PayMaya account details (as applicable to your payment method);
• Bank account details (BPI, BDO, Metrobank, UnionBank, or other registered banks);
• Deposit and withdrawal transaction records, including amounts, dates, and payment method identifiers;
• Account balance history and bonus transaction records.

3.1.3 Gaming & Behavioural Data

• Game session records including games played, bets placed, outcomes, and session duration;
• Bonus claims and wagering activity;
• Responsible gaming tool usage (deposit limits set, self-exclusion requests, session time alerts);
• Account login history including timestamps and device identifiers.

3.1.4 Technical & Device Data

• IP address and approximate geolocation data;
• Device type, operating system, and browser information;
• Cookie data and session tokens (see Section 11);
• Referral source and site navigation data.

3.1.5 Communications Data

• Customer support chat transcripts and email correspondence;
• Feedback, complaints, and survey responses submitted to jili257;
• Records of your marketing communication preferences.

4.1 Directly from You. Most personal data held by jili257 is provided directly by you during registration, the KYC verification process, account management, deposits and withdrawals, gameplay, and customer support interactions.

4.2 Automatically. jili257 automatically collects certain technical data when you access jili257.org — including your IP address, device identifiers, browser type, and session data — through the use of cookies, server logs, and similar tracking technologies (see Section 11).

4.3 Third-Party Sources. jili257 may receive personal data from:

• Payment service providers (GCash, PayMaya, BPI, BDO, and others) in connection with deposit and withdrawal processing;
• Identity verification service providers used for KYC compliance;
• PAGCOR and other Philippine regulatory authorities, where required by law;
• Fraud prevention and anti-money laundering screening services.

5.1 jili257 processes your personal data on the following legal bases under the Data Privacy Act of 2012:

6.1 jili257 uses your personal data for the following purposes:

• Account Management: Creating, operating, and maintaining your jili257 account, including processing your registration, verifying your identity, and managing your account settings;
• Payment Processing: Facilitating deposits and withdrawals via GCash, PayMaya, and Philippine bank transfers, and maintaining accurate financial records of all transactions;
• Regulatory Compliance: Meeting jili257's obligations under PAGCOR's online gaming licence, the Anti-Money Laundering Act (AMLA), and other applicable Philippine laws — including mandatory player data reporting and transaction monitoring;
• Responsible Gaming: Monitoring player activity to identify indicators of problem gambling, enforcing self-exclusion requests, and applying deposit limits set by players;
• Fraud Prevention & Security: Detecting, preventing, and investigating fraudulent activity, money laundering, and other unlawful conduct, and maintaining the security of the jili257 platform;
• Customer Support: Responding to your enquiries, resolving complaints, and providing Tagalog-English assistance via live chat and email;
• Platform Improvement: Analysing aggregated usage data to improve jili257's features, game selection, mobile performance, and user experience;
• Marketing: Sending you information about jili257 promotions, bonuses, and new game releases — only where you have provided consent to receive such communications.

7.1 jili257 does not sell your personal data to any third party under any circumstances.

7.2 jili257 may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Payment Service Providers: GCash (Mynt), PayMaya (Voyager Innovations), BPI, BDO, Metrobank, UnionBank, 7-Eleven (CLIQQ), and Cebuana Lhuillier — for the purpose of processing your deposits and withdrawals;
• KYC & Identity Verification Partners: Third-party identity verification platforms engaged by jili257 to conduct age and identity checks required under PAGCOR regulations;
• Game Software Providers: Licensed game providers (such as JILI, Pragmatic Play, Evolution Gaming) may receive anonymised session data necessary for the provision of game services. These providers operate under their own data protection frameworks;
• Regulatory Authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), the Bureau of Internal Revenue (BIR), and other Philippine government bodies where required by law;
• Law Enforcement: Philippine law enforcement agencies, where jili257 is legally required or permitted to disclose information in connection with the investigation or prevention of criminal activity;
• Professional Advisers: Legal, accounting, and auditing firms engaged by jili257, subject to professional confidentiality obligations;
• IT & Infrastructure Providers: Cloud hosting and cybersecurity service providers engaged to support jili257's technical infrastructure, operating under strict contractual data protection obligations.

8.1 Some of jili257's third-party service providers — particularly game software providers and certain IT infrastructure partners — may be located outside the Philippines. Where personal data is transferred to a recipient in a country that does not have data protection laws equivalent to the DPA, jili257 ensures that appropriate safeguards are in place prior to the transfer.

8.2 Such safeguards may include standard contractual clauses approved by the National Privacy Commission, the recipient's certification under a recognised data protection framework, or other legally permissible transfer mechanisms.

8.3 Where technically and commercially feasible, jili257 seeks to use anonymised or pseudonymised data for cross-border transfers, minimising the amount of identifiable personal data transferred outside the Philippines.

9.1 jili257 retains personal data for the period necessary to fulfil the purposes described in this Policy and to meet our legal and regulatory obligations. The following general retention periods apply:

9.2 Upon expiry of the applicable retention period, jili257 will securely delete or anonymise personal data in accordance with our internal data disposal procedures. Anonymised data (where no individual can be identified from the data) may be retained indefinitely for statistical and analytical purposes.

10.1 jili257 implements appropriate technical and organisational security measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or access. These measures include:

• Encryption: 256-bit SSL/TLS encryption for all data transmitted between your device and jili257's servers;
• Data at Rest Encryption: Sensitive personal data stored on jili257's servers is encrypted at rest using AES-256 or equivalent standards;
• Access Controls: Role-based access controls ensuring that jili257 staff can only access personal data necessary for their specific job function;
• Two-Factor Authentication: Available to players and required for all jili257 staff with access to production systems;
• Regular Security Audits: jili257 conducts regular internal and third-party security assessments of its platform and data handling procedures;
• Incident Response: jili257 maintains a documented data breach response procedure, including notification timelines compliant with the NPC's data breach notification requirements.

10.2 Whilst jili257 takes all reasonable steps to protect your personal data, no method of internet transmission or electronic storage is 100% secure. jili257 cannot guarantee the absolute security of data in transit over the internet.

10.3 You are responsible for maintaining the security of your jili257 login credentials. If you suspect your account has been compromised, contact jili257 support immediately via live chat on jili257.org.

11.1 jili257 uses cookies and similar tracking technologies to improve your experience on jili257.org, to maintain your session after login, to remember your preferences, and to support platform security and analytics functions.

11.2 Types of Cookies Used:

• Strictly Necessary Cookies: Essential for the operation of jili257.org. Without these, you cannot log in or maintain an active session. These cookies cannot be disabled.
• Functional Cookies: Remember your preferences such as language settings and game display options to provide a more personalised experience.
• Analytical / Performance Cookies: Collect anonymous data about how players use jili257.org to help us understand which pages are most visited and to identify areas for improvement.
• Session Security Cookies: Support jili257's fraud detection and account security systems, including identifying suspicious login attempts.

11.3 You may control non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of jili257.org, including the ability to maintain your login session.

11.4 jili257 does not use third-party advertising cookies or tracking pixels for the purpose of serving targeted advertising to players on third-party websites.

12.1 Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jili257:

• Right to Be Informed: You have the right to be informed that your personal data is being processed — which this Policy fulfils;
• Right of Access: You have the right to request a copy of the personal data jili257 holds about you, along with information about how it is processed;
• Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal data jili257 holds about you;
• Right to Erasure: In certain circumstances, you have the right to request that jili257 delete your personal data. Note that erasure requests may be limited where jili257 has a legal obligation to retain the data (e.g., PAGCOR/AMLA record-keeping requirements);
• Right to Object: You have the right to object to the processing of your personal data where jili257 relies on legitimate interests as the legal basis, or where processing is for direct marketing purposes;
• Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, machine-readable format and to request that jili257 transmit this data to another controller, where technically feasible;
• Right to File a Complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe jili257 has processed your personal data in violation of the DPA.

12.2 To exercise any of the above rights, please contact jili257's Data Protection Officer using the contact details provided in Section 16. jili257 will respond to verified data subject requests within 15 business days in accordance with NPC guidelines.

12.3 jili257 may require you to verify your identity before processing any data subject request, to prevent unauthorised disclosure of another person's data.

13.1 With your consent, jili257 may send you marketing communications about our promotions, bonuses, new game releases, and other jili257 offerings via email and SMS to your registered Philippine mobile number.

13.2 Your consent to receive marketing communications is entirely voluntary and separate from the consent required to operate your jili257 account. You may withdraw your marketing consent at any time by:

• Clicking the "unsubscribe" link in any jili257 marketing email;
• Updating your communication preferences in your Account Settings after login;
• Contacting jili257 support via live chat or at [email protected].

13.3 Withdrawal of marketing consent does not affect the lawfulness of marketing communications sent before that withdrawal, and does not affect jili257's ability to send you service-related communications about your account (such as transaction confirmations, security alerts, or changes to these policies).

14.1 jili257 strictly prohibits the use of its Platform by persons under 21 years of age, in compliance with PAGCOR's mandatory age restriction for online casino gambling in the Philippines. jili257 does not knowingly collect personal data from individuals under the age of 21.

14.2 If jili257 becomes aware that personal data has been collected from a person under 21 years of age, jili257 will immediately suspend the relevant account, delete the collected data to the extent permitted by our legal obligations, and take appropriate action in accordance with PAGCOR's regulatory requirements.

15.1 jili257 may revise this Privacy Policy from time to time to reflect changes in our data processing practices, applicable Philippine law, PAGCOR regulatory requirements, or industry standards. We will notify you of material changes by posting a prominent notice on jili257.org and/or by emailing your registered email address.

15.2 We encourage you to review this Privacy Policy periodically. The "Last Updated" date at the top of this document indicates when the most recent revision became effective.

15.3 Your continued use of jili257 following the effective date of any revised Privacy Policy constitutes your acceptance of that revised Policy. If you do not accept a revised Policy, you must stop using jili257 and may request voluntary account closure.

16.1 For any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by jili257, please contact our Data Protection Officer through the following channels:

• Email (plain text — not a link): [email protected]
• Live Chat: Available 24/7 directly on jili257.org
• Operations: Makati City, Metro Manila, Philippines

16.2 If you have concerns about jili257's handling of your personal data that have not been resolved satisfactorily through our internal processes, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.